Help
Your next step, made clearer.
Practical guides to understand your program, configure features, and follow the customer experience.
Install Skakir and get started
From the Salla listing to your first loyalty program settings.
Setup and usage guide2Points & rewards guide
Automatic purchase points, a warm welcome, and rewards customers can use in your store.
Setup and usage guide3Customer tiers guide
Bronze, Silver, and Gold levels with automatic bonus points on purchases.
Setup and usage guide4Stamp cards guide
Digital stamp cards tied to selected products or categories, with automatic order tracking.
Setup and usage guide5Spin the Wheel guide
Customers earn a spin through a qualifying purchase or a gift from you.
Setup and usage guide6Daily Streak guide
A consecutive-visit challenge that records visits automatically and rewards completion.
Setup and usage guide7Scratch & Win guide
Send a scratch card to one customer, a tier, or everyone. The revealed prize becomes a store coupon.
Setup and usage guide8Occasion campaigns guide
Join Skakir-published seasonal campaigns with a points multiplier and a themed gift.
Setup and usage guide9Skakir Community guide
Partner with other Skakir stores so customers can share eligible points across stores.
Setup and usage guide10Sultan AI advisor guide
AI analysis of your store data, with an Arabic report and practical recommendations.
Setup and usage guide11Analytics & reporting guide
Follow sales, customers, redemptions, and feature activity from your merchant dashboard.
Setup and usage guide12Enable welcome points
A one-time points gift for new customers after activation.
Setup and usage guide13Manual points and customer transfers
Recognize a customer with points and understand the two types of sharing.
Setup and usage guide14Customer experience, emails, and notifications
How customers follow points and rewards inside your store.
Setup and usage guideNeed help with a step?
Email us with the feature name and your question so we can help you find the right information.
Email the Skakir team