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Why use it?
Make repeat purchases feel recognized with visible status and additional points. You choose the spending thresholds that suit your store.
How it works
Your role as a merchant
- Set spending thresholds for Bronze, Silver, and Gold.
- Review customer activity and the thresholds you selected.
- Let the nightly review update levels based on the last 12 months of spending.
Your customer’s experience
- Customers have a visible tier linked to their spending.
- Bronze adds 20%, Silver 50%, and Gold 100% to purchase points.
- Their level is reviewed as their rolling spending history changes.
What can you control?
- Spending thresholds for each tier
What to know before using it
- Levels use spending over the last 12 months, not lifetime spending.
- Reviews run nightly, so do not promise an immediate upgrade.
- Bonus percentages are 20%, 50%, and 100%; not every tier doubles points.
Good questions. Clear answers.
Do welcome or wheel points move a customer to a higher tier?
No. Tiers are based on spending. Welcome, gifted, and wheel points do not affect them.
Do I manually move customers between levels?
The product reviews spending nightly against the thresholds you set.
Setup and usage guide
Email us with the feature name and your question so we can help you find the right information.
