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Why use it?
Create a personal reward moment for a thank-you, a welcome back, or a store occasion.
How it works
Your role as a merchant
- Choose the recipient: an individual, a customer tier, or everyone.
- Prepare the scratch-card gift and its reward.
- Send the gift and follow the reward activity.
Your customer’s experience
- The customer receives a scratch-card gift.
- Scratching reveals the reward.
- The reward becomes a coupon for use in your store.
What can you control?
- Individual, tier, or all-customer audience
- The gift and its reward
What to know before using it
- These are merchant-sent gifts. Wheel purchase eligibility does not apply.
- The revealed reward becomes a store coupon, not a cash payment.
Good questions. Clear answers.
Can I send a gift to a whole tier?
Yes. The supported audiences are an individual, a whole tier, or everyone.
Does the customer need a qualifying wheel purchase?
No. Scratch cards are gifts sent by the merchant; wheel eligibility is a separate feature.
Setup and usage guide
Email us with the feature name and your question so we can help you find the right information.
