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Why use it?
Create a personal reward moment for a thank-you, a welcome back, or a store occasion
How it works
Your role as a merchant
- Choose the recipient: an individual, a customer tier, or everyone
- Prepare the scratch-card gift and its reward
- Send the gift and follow the reward activity
Your customer’s experience
- The customer receives a scratch-card gift
- Scratching reveals the reward
- The reward becomes a coupon for use in your store
What can you control?
- Individual, tier, or all-customer audience
- The gift and its reward
What to know before using it
- These are merchant-sent gifts. Wheel purchase eligibility does not apply
- The revealed reward becomes a store coupon, not a cash payment
Good questions. Clear answers
Can I send a gift to a whole tier?
Yes. The supported audiences are an individual, a whole tier, or everyone
Does the customer need a qualifying wheel purchase?
No. Scratch cards are gifts sent by the merchant; wheel eligibility is a separate feature
Setup and usage guide
Email us with the feature name and your question so we can help you find the right information
