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Why use it?
Understand activity without treating every change as proof of causation. Use the available reports to inform practical program decisions.
How it works
Your role as a merchant
- Review sales, customer activity, top spenders, and redemptions.
- Look at individual feature statistics to understand usage.
- Request CSV or Excel exports for further analysis; large reports are delivered by email.
Your customer’s experience
- Purchases and reward activity contribute to the available reporting.
- Customers use the same storefront loyalty experience.
- Merchants use the information to decide how to adjust their program.
What can you control?
- Available sales, customer, and reward reports
- Per-feature statistics
- CSV and Excel exports
What to know before using it
- The reports are not a promise of incremental revenue, ROI attribution, or guaranteed growth.
- Large exports are delivered by email, so they need not download immediately.
Good questions. Clear answers.
Can I export the data?
Yes. CSV and Excel exports are available, with large reports delivered by email.
Does the dashboard prove return on investment?
It provides sales, customer, redemption, and feature reporting. Incrementality and ROI attribution are not verified capabilities.
Setup and usage guide
Email us with the feature name and your question so we can help you find the right information.
