Analytics & reporting

A clearer view of your loyalty program

Follow sales, customers, redemptions, and feature activity from your merchant dashboard

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Analytics & reporting: Product illustration
Product illustration

Why use it?

Understand activity without treating every change as proof of causation. Use the available reports to inform practical program decisions

How it works

Your role as a merchant

  1. Review sales, customer activity, top spenders, and redemptions
  2. Look at individual feature statistics to understand usage
  3. Request CSV or Excel exports for further analysis; large reports are delivered by email

Your customer’s experience

  1. Purchases and reward activity contribute to the available reporting
  2. Customers use the same storefront loyalty experience
  3. Merchants use the information to decide how to adjust their program

What can you control?

  • Available sales, customer, and reward reports
  • Per-feature statistics
  • CSV and Excel exports

What to know before using it

  • The reports are not a promise of incremental revenue, ROI attribution, or guaranteed growth
  • Large exports are delivered by email, so they need not download immediately

Good questions. Clear answers

Can I export the data?

Yes. CSV and Excel exports are available, with large reports delivered by email

Does the dashboard prove return on investment?

It provides sales, customer, redemption, and feature reporting. Incrementality and ROI attribution are not verified capabilities

Setup and usage guide

Email us with the feature name and your question so we can help you find the right information

Setup and usage guide

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Skakir

Let the experience continue beyond the first order

Build a loyalty program that fits your store and gives customers reasons to return

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