Setup and usage guide

Analytics & reporting guide

Follow sales, customers, redemptions, and feature activity from your merchant dashboard.

Before you begin

You need a Salla store with Skakir installed and access to its merchant dashboard. Review the feature rules before applying it to customers.

What to do

  1. Review sales, customer activity, top spenders, and redemptions.
  2. Look at individual feature statistics to understand usage.
  3. Request CSV or Excel exports for further analysis; large reports are delivered by email.

What to expect

  • Purchases and reward activity contribute to the available reporting.
  • Customers use the same storefront loyalty experience.
  • Merchants use the information to decide how to adjust their program.

What to know before using it

  • The reports are not a promise of incremental revenue, ROI attribution, or guaranteed growth.
  • Large exports are delivered by email, so they need not download immediately.

Good questions. Clear answers.

Can I export the data?

Yes. CSV and Excel exports are available, with large reports delivered by email.

Does the dashboard prove return on investment?

It provides sales, customer, redemption, and feature reporting. Incrementality and ROI attribution are not verified capabilities.

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Need help with a step?

Email us with the feature name and your question so we can help you find the right information.

Email the Skakir team