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Before you begin
Identify the customer, points amount, and reason for the gift. For within-store transfers, review your minimum and fee.
What to do
- Choose the customer to receive manual points.
- Set the amount, add a personal message if you wish, and complete the award.
- Review your transfer minimum and fee when explaining sharing within your store.
- For another store, use a Community partnership and review point-origin eligibility and the agreed exchange rate.
What to expect
- The customer receives the points you award.
- Customers share eligible points inside the store subject to its minimum and fee.
What to know before using it
- Gifted points are store-only, do not affect tiers, and cannot transfer to partners.
- Within-store transfers and cross-store partnership transfers are different.
Good questions. Clear answers.
Can I add a message to manual points?
Yes. A personal message is optional.
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Need help with a step?
Email us with the feature name and your question so we can help you find the right information.