Before you begin
Identify the customer, points amount, and reason for the gift. For within-store transfers, review your minimum and fee
What to do
- Choose the customer to receive manual points
- Set the amount, add a personal message if you wish, and complete the award
- Review your transfer minimum and fee when explaining sharing within your store
- For another store, use a Community partnership and review point-origin eligibility and the agreed exchange rate
What to expect
- The customer receives the points you award
- Customers share eligible points inside the store subject to its minimum and fee
What to know before using it
- Gifted points are store-only, do not affect tiers, and cannot transfer to partners
- Within-store transfers and cross-store partnership transfers are different
Good questions. Clear answers
Can I add a message to manual points?
Yes. A personal message is optional
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Need help with a step?
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