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Why use it?
Make the reward experience visible before customers qualify, with a wheel that shows the possibilities and the purchase requirement
How it works
Your role as a merchant
- Set the qualifying purchase amount for a single invoice
- Adapt the six-segment template with reward types and rarity
- Use tier-specific wheels where appropriate, or gift a spin to a customer
Your customer’s experience
- Customers can see the wheel before they qualify
- A qualifying purchase or merchant gift earns a spin
- The result may be a discount, free shipping, points, or better luck next time
What can you control?
- Qualifying single-order amount
- Six segments and reward types
- Common, medium, or rare outcomes
- Tier-specific wheels and gifted spins
What to know before using it
- Spins cannot be bought with points or money
- A prize is not guaranteed
- Wheel points are store-only cashback, do not affect tiers, and cannot transfer to partner stores
Good questions. Clear answers
Can customers pay to spin?
No. Spins come only from a qualifying purchase or a merchant gift
Does every spin win a prize?
No. Better luck next time is one of the possible outcomes
Setup and usage guide
Email us with the feature name and your question so we can help you find the right information
