Setup and usage guide

Scratch & Win guide

Send a scratch card to one customer, a tier, or everyone. The revealed prize becomes a store coupon.

Before you begin

You need a Salla store with Skakir installed and access to its merchant dashboard. Review the feature rules before applying it to customers.

What to do

  1. Choose the recipient: an individual, a customer tier, or everyone.
  2. Prepare the scratch-card gift and its reward.
  3. Send the gift and follow the reward activity.

What to expect

  • The customer receives a scratch-card gift.
  • Scratching reveals the reward.
  • The reward becomes a coupon for use in your store.

What to know before using it

  • These are merchant-sent gifts. Wheel purchase eligibility does not apply.
  • The revealed reward becomes a store coupon, not a cash payment.

Good questions. Clear answers.

Can I send a gift to a whole tier?

Yes. The supported audiences are an individual, a whole tier, or everyone.

Does the customer need a qualifying wheel purchase?

No. Scratch cards are gifts sent by the merchant; wheel eligibility is a separate feature.

Explore next

Need help with a step?

Email us with the feature name and your question so we can help you find the right information.

Email the Skakir team