Setup and usage guide

Scratch & Win guide

Send a scratch card to one customer, a tier, or everyone. The revealed prize becomes a store coupon

Before you begin

You need a Salla store with Skakir installed and access to its merchant dashboard. Review the feature rules before applying it to customers

What to do

Choose the recipient: an individual, a customer tier, or everyone
Prepare the scratch-card gift and its reward
Send the gift and follow the reward activity

What to expect

The customer receives a scratch-card gift
Scratching reveals the reward
The reward becomes a coupon for use in your store

What to know before using it

These are merchant-sent gifts. Wheel purchase eligibility does not apply
The revealed reward becomes a store coupon, not a cash payment

Good questions. Clear answers

Can I send a gift to a whole tier?

Yes. The supported audiences are an individual, a whole tier, or everyone

Does the customer need a qualifying wheel purchase?

No. Scratch cards are gifts sent by the merchant; wheel eligibility is a separate feature

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Need help with a step?

Email us with the feature name and your question so we can help you find the right information

Email the Skakir team